Operations

Order fulfillment, maintenance and work orders, returns and claims, recurring checklists and schedules: the general operational workflows every business has that don't need an app of their own.

  • Owns
  • Work orders
  • Fulfillment
  • Returns & claims
  • Checklists
  • Schedules

A few of the views inside Operations.

Inside the app

What lives in Operations.

One app owns the whole domain. These are the workflows, views, and features inside it, rather than a separate tool for each.

  • Pick, pack, and ship with carrier and ship-by date
  • Requests triaged into work orders with vendor and schedule
  • Returns, RMAs, and claims with approvals
  • Recurring checklists and inspections
  • Queues and SLAs per team
AI inside the app

What your agent does in Operations.

  • Turns a request (email, text, portal) into a work order with the right priority and vendor
  • Builds the day's fulfillment queue and flags orders waiting on stock
  • Drafts the return or claim decision from your rules, for approval
  • Runs recurring checklists on schedule and chases what's overdue

Every person gets their own agent; teams can share one. Sensitive actions wait for approval, and every action is logged with the data it used and the outcome.

Built with AI

Need it different? Describe it.

Add a field, a stage, a rule, a view, or a workflow inside this app. It's built on the same records and permissions, as open code you can change again.

Add a "operations" view for my team: only what's mine, due this week, with the agent's drafts on top.

See Operations on your data.

Book a demo and bring a real example. We'll show you the app on your data, with the agent doing the work.