For brokers, agencies, and MGAs: submissions from intake to bound, carriers and their appetite, policies and endorsements, renewals worked ahead of time, certificates issued in minutes, and claims intake and admin. Operational and admin workflows first; no automated underwriting decisions.
A few of the views inside Insurance.
One app owns the whole domain. These are the workflows, views, and features inside it, rather than a separate tool for each.
Every person gets their own agent; teams can share one. Sensitive actions wait for approval, and every action is logged with the data it used and the outcome.
Add a field, a stage, a rule, a view, or a workflow inside this app. It's built on the same records and permissions, as open code you can change again.
Add a "insurance" view for my team: only what's mine, due this week, with the agent's drafts on top.