Customers, Properties, Operations, Purchasing, Finance, a Resident & Owner Portal, and Inbox around the accounting and bank you keep, with an agent that answers the resident, triages the request, dispatches the vendor, chases the rent, and drafts the owner statement, under your approvals.
Lease terms live in PDFs, so renewal dates and escalations are found by reading. A tenant texts about a leak, someone calls a plumber, and the invoice shows up a month later with no record. Who's late on rent is a spreadsheet. Owner statements are assembled by hand from bank exports and email at month end.
Property software is either a portal bolted onto accounting or an enterprise suite. Opser starts from your units, leases, tenants, vendors, and owners, and puts an agent on the requests, the reminders, and the statements.
Each one is a job your team does today by hand across several tools. On Opser one agent does it across the apps below and the systems you keep, and you approve.
Inquiries arrive from five listing sites; applications are PDFs; the lease is a template someone fills in.
The agent answers the inquiry, books the showing, chases the application documents, drafts the lease from the unit and your terms, and posts it for signature.
New inquiry for 3B. Book a showing Saturday and send the application checklist.
A tenant texts, someone calls a plumber, and the invoice shows up a month later with no record.
Requests come in through the portal or email. The agent triages, opens the work order, dispatches the vendor, schedules with the resident, tracks the job, and matches the invoice to it.
Tenant in 4B reports a leak. Dispatch the plumber and keep the owner posted.
Who's late is a spreadsheet someone updates on the 5th.
Payments reconcile to leases. The agent sends reminders on your cadence, escalates the accounts that need a call, and logs every step on the resident.
Who's more than 10 days late this month? Send the reminders.
Owner reports are assembled by hand from bank exports and email.
Vendor invoices land on the work order and the property as expenses. The agent drafts each owner's monthly statement from rent, expenses, and work orders, ready to review and send through the portal.
Prepare the June statements for all owners.
"When is my lease up?" and "what did we spend on the roof?" mean reading PDFs and emails.
The agent answers residents and owners from leases, work orders, and expenses, drafts the reply, and files documents to the property.
Which leases renew in the next 90 days, and what are their escalation clauses?
Each app owns a business domain and comes configured for this industry. Open any of them to see the screens inside. The last card is the workflow we haven't built yet, because it's yours.
Inspection checklists, key registers, vendor compliance, listing syndication, deposit ledgers, move-in and move-out flows. Describe it and it's built in.
Add a move-out inspection: room-by-room checklist with photos, deductions against the deposit, and the statement to the tenant.
Because units, leases, tenants, vendors, and owners live in one system, the agent can work a request end to end and keep the owner posted, under your approval.
Every person gets their own agent; teams can share one. Sensitive actions wait for approval, and every action is logged with the data it used and the outcome.