For make-to-order, custom, and contract manufacturers: Customers, Sales, Products, Purchasing, Inventory, Production, Finance, and Email around the ERP and accounting you keep, with an agent that quotes, opens jobs, buys material, and keeps everyone updated under your approvals.
Estimates live in a spreadsheet with material prices from three weeks ago. A job looks healthy when it's won; by the time the steel is bought and the setup time is logged, it shipped at a loss. Actuals never make it back to the estimate, so the same mistake repeats.
Shop software either costs like an ERP project or stops at the quote. Opser starts with the quote, on your suppliers' current prices and your own pricing rules, buys the material on time, and lets the agent keep the customers and suppliers updated while the shop builds. Job costing on your routings is one more app you describe.
Each one is a job your team does today by hand across several tools. On Opser one agent does it across the apps below and the systems you keep, and you approve.
Estimates live in a spreadsheet with material prices from three weeks ago. A job looks profitable until the steel is bought and the setup time is logged.
The agent reads the RFQ and drawings, prices the material from your suppliers' current price lists, applies the setup and scrap factors from your pricing rules in Wiki, and drafts the quote in Finance. You adjust and send.
Quote 200 of the L-bracket from this drawing: 3mm steel, powder coated, delivered.
Customer orders arrive as PDFs and drawings. Someone creates the job, the BOM, and the purchase list by hand.
The agent reads the PO, marks the deal won with its line items, creates the work order with its BOM and operations, and checks material on hand.
Open a job for the Hartmann order.
Late material is found out on the day it was needed.
From the job's BOM and what's on hand, the agent drafts the purchase orders for what's missing, chases confirmations, and flags anything that threatens the start date.
List what we need to buy for next week's jobs and draft the POs.
The schedule is a whiteboard. Status means walking the floor.
Work orders land on the schedule by machine and cell; shop-floor status updates the job; completion hands off to shipping and the invoice. The agent re-plans when something slips.
Laser is down Thursday. Re-plan the week and tell me what moves.
"Where is my order?" means an email after a walk. Late material shows up as a supplier's silence.
The agent answers from the work order and the open POs, drafts the status update to the customer and the chaser to the supplier, and sends both once you approve.
Where is the Hartmann order? Draft them an update and chase any material that's late.
Connected in one workspace, configured for your industry. Explore each app, then add the workflows that make it yours.
Customers, buyers, and engineers, with the deals, notes, and drawings on every account.
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RFQs tracked as deals with the drawings attached and line items from your catalog; the customer PO marks the deal won and takes the stock out of the warehouse.
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Parts and assemblies by category, with required attributes, drawings and datasheets, and supplier price history.
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Material and hardware POs drafted from what's short, tracked through your stages, with late suppliers flagged.
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Raw material and finished goods on hand, available, and incoming, per warehouse.
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Work orders, the schedule across machines and cells, BOMs and routings, shop-floor status.
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Quotes that become invoices on completion, partial payments, and reminders on what's overdue.
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Customer and supplier email in one inbox, with status replies drafted from the job.
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Job costing, routings, tooling calendars, certificates of conformity, nesting lists, customer-specific labelling, first-article inspection. Describe it and it's built into your system in hours.
Build your appStart with a request like this
Add job costing to every work order: estimated versus actual material, hours, and scrap, with the variance shown on the next quote for that part.
Because quotes, jobs, materials, and orders live in one system, the agent can draft the quote from current supplier prices, open the job from the email, and answer the customer from the job itself.
Every person gets their own agent; teams can share one. Sensitive actions wait for approval, and every action is logged with the data it used and the outcome.