For make-to-order, custom, and contract manufacturers: Customers, Sales, Products, Purchasing, Inventory, Production, Finance, and Inbox around the ERP and accounting you keep, with an agent that quotes, opens jobs, buys material, and keeps everyone updated under your approvals.
Estimates live in a spreadsheet with material prices from three weeks ago. A job looks healthy when it's won; by the time the steel is bought and the setup time is logged, it shipped at a loss. Actuals never make it back to the estimate, so the same mistake repeats.
Shop software either costs like an ERP project or stops at the quote. Opser starts from the two things bleeding margin, quoting and job costing, on your routings and your prices, and lets the agent keep the customers and suppliers updated while the shop builds.
Each one is a job your team does today by hand across several tools. On Opser one agent does it across the apps below and the systems you keep, and you approve.
Estimates live in a spreadsheet with material prices from three weeks ago. A job looks profitable until the steel is bought and the setup time is logged.
The agent reads the RFQ and drawings, drafts the estimate from current material prices, your routing, setup and scrap factors, and what similar jobs actually cost, and builds the quote. You adjust and send.
Quote 200 of the L-bracket from this drawing: 3mm steel, powder coated, delivered.
Customer orders arrive as PDFs and drawings. Someone creates the job, the BOM, and the purchase list by hand.
The agent reads the PO, creates the sales order and the work order with its BOM and operations, and checks material on hand.
Open a job for the Hartmann order.
Late material is found out on the day it was needed.
From the job's BOM and what's on hand, the agent drafts the purchase orders for what's missing, chases confirmations, and flags anything that threatens the start date.
List what we need to buy for next week's jobs and draft the POs.
The schedule is a whiteboard. Status means walking the floor.
Work orders land on the schedule by machine and cell; shop-floor status updates the job; completion hands off to shipping and the invoice. The agent re-plans when something slips.
Laser is down Thursday. Re-plan the week and tell me what moves.
Actuals never make it back to the estimate, so the same costing mistake repeats. "Where is my order?" means an email after a walk.
Shop-floor time and material land on the job; the agent flags where the estimate leaked, feeds it into the next quote, and drafts status updates to customers and chasers to suppliers for approval.
Which jobs this month went over estimate, and why? Draft an update to Hartmann on theirs.
Each app owns a business domain and comes configured for this industry. Open any of them to see the screens inside. The last card is the workflow we haven't built yet, because it's yours.
Routings, tooling calendars, certificates of conformity, nesting lists, customer-specific labelling, first-article inspection. Describe it and it's built into your system in hours.
Add a certificate of conformity to every job: material cert, heat number, and inspector sign-off, generated as PDF on close.
Because quotes, jobs, materials, and orders live in one system, the agent can draft the quote from real costs, open the job from the email, and answer the customer from the job itself.
Every person gets their own agent; teams can share one. Sensitive actions wait for approval, and every action is logged with the data it used and the outcome.