From the App Store
Install once. Ready for everyone.

Helpdesk
VerifiedVerified by Opser
Take support requests from anyone, answer them in one place.
Ask your agent
- What's still open in Helpdesk?
- Summarize ticket #16
- Assign the urgent tickets to me
Agent tools
- Search tickets
- Summarize a ticket
- Save a reply as a draft
- Update a ticketNeeds approval
- Merge ticketsNeeds approval
What came with it

Access
In the Support team's sidebar
You choose who opens it, in Settings → Access
Your agents
Helpdesk tools and a skill
Search, summarize, and draft replies on their own. Updates ask first.

Customers
Who's asking, on every ticket
The requester's company, title, and latest deals
Your customers
A support form to share
Requests with screenshots arrive as tickets
Every app installs for the whole workspace. Access decides who opens it, people and agents alike.


