For forwarders, brokers, and carriers: shipments with their legs, carriers, and bookings; milestones and ETAs; customs and shipping documents extracted and checked; exceptions worked from one queue. Sits on top of your TMS or replaces the spreadsheet next to it.
A few of the views inside Freight.
One app owns the whole domain. These are the workflows, views, and features inside it, rather than a separate tool for each.
Every person gets their own agent; teams can share one. Sensitive actions wait for approval, and every action is logged with the data it used and the outcome.
Add a field, a stage, a rule, a view, or a workflow inside this app. It's built on the same records and permissions, as open code you can change again.
Add a "freight" view for my team: only what's mine, due this week, with the agent's drafts on top.