Freight
For forwarders, brokers, and carriers: shipments with their legs, carriers, and bookings; milestones and ETAs; customs and shipping documents extracted and checked; exceptions worked from one queue. Sits on top of your TMS or replaces the spreadsheet next to it.
Built for you. This app isn't in the App Store: we set it up in your workspace around how you work. Book a demo to start.
- Owns
- Shipments
- Loads & legs
- Carriers & bookings
- Milestones
- Documents
- Exceptions
What lives in Freight.
One app owns the whole domain. These are the workflows, views, and features inside it, rather than a separate tool for each.
- Shipment created from an email or booking request
- Legs, carriers, and bookings per shipment
- Milestones and ETAs from carriers and portals
- Customs files with HS codes, Incoterms, and broker
- Document extraction and classification (BOL, invoice, packing list)
- Exception queue with owner and next action
- Sync with your TMS
What your agent does in Freight.
- Creates or updates the shipment from the email, with the documents attached and read
- Tracks milestones, spots the exception, and drafts the customer notice
- Builds the customs file and flags missing or inconsistent documents
- Reconciles the carrier invoice to the booking at completion
Every person gets their own agent; teams can share one. Sensitive actions wait for approval, and every action is logged with the data it used and the outcome.
Need it different? Describe it.
Add a field, a stage, a rule, a view, or a workflow inside this app. It's built on the same records and permissions, as open code you can change again.
Add a "Customs hold" stage, and alert the account owner when a shipment sits in it for more than 24 hours.