Receivables ballooned over one quarter, the owner was chasing overdue invoices at 9pm, and a big unpaid PO held up the next inventory buy. This distributor handed AR to an operator that works the receivables on a schedule finance controls.
Sales were fine. Cash was not. Net-30 had quietly become net-50, a handful of big accounts were weeks past due, and the controller was rebuilding the same overdue-invoice spreadsheet every Monday.
Chasing was manual and inconsistent, so the squeaky accounts got called and the rest drifted. Payments landed by check and ACH and took until week-end to be applied, so nobody trusted the AR aging. Meanwhile a large PO for the next season's stock sat unplaced, waiting on cash that was technically already earned.
Sales orders flow straight into invoicing, so every invoice is in the system the day the order ships.
Aging, dunning cadence, and promises-to-pay in one place, worked by the operator under finance's approvals.
ACH and check payments matched to open invoices the day they land, so the aging is real.
Collected cash sits next to open POs, so purchasing times the next buy against money in hand.
Because orders, invoices, and the ledger live in one system, an operator runs collections end to end on a schedule finance controls, instead of a manual chase that only reaches the loudest accounts.